VMR Opportunity Description.

Do you love working with people? Do you get fulfillment from being able to help others? Are you
organized and thrive in a high-paced environment? We are looking for a Veterinary Medical
Receptionist (VMR) to join our progressive, veterinary practice in Brooks, AB!

Newell Veterinary Services (NVS) by Mosaic Veterinary Partners (MVP) is looking to add to our team of
exceptional staff. This is a full-time, permanent position working a 40 hour week.

About Mosaic Veterinary Partners

Mosaic Veterinary Partners is elevating rural mixed animal practices through investment,
management, and practice support, all while keeping our people and the animals we serve at the
forefront. The Mosaic crew is committed to supporting and leading practice teams by fostering an
environment of collaboration, connection, and care. We believe that the path to great medicine is
to invest in great people, and our goal is to inspire passion in veterinary medicine through meaningful
partnerships. Sound inspiring? We want to hear from you!

The Opportunity:

Our VMR’s must possess strong organizational skills, excellent telephone and in-person communication
skills, and the ability to remain calm under pressure. Our employees are passionate and show great
compassion for animals and their owners and understand the stress that patients and clients endure.
As we are a mixed animal practice, VMR’s must be comfortable working around multiple species of
animals. Our VMR’s daily duties comprise of the following, but they are not limited to these duties:
greeting clients; differentiating routine cases from emergency cases; scheduling appointments;
entering client, patient, and financial data into the computer; generating invoices and explaining
them to clients; processing payments; and managing the retrieval and storage of medical records.


The position requires the completion of a high-school degree or further education, exceptional
communication skills, patience, and a customer-serviced mindset. We are looking for someone who
brings a minimum of 2 years’ experience in a reception or service position, primarily responsible for
serving people.

Previous industry experience or certification relative to the veterinary profession would be an asset.

What do we offer?

So many amazing perks – Group Insurance Benefits, vacation, paid sick time, personal time, wellness
benefits and staff discounts at the clinics!